I have skin allergies, can I use your products?
Our ingredients are listed in each product listing. However, please test all products on a small area inside of your wrist for 2-3 days prior to using. We cannot guarantee that products will not create a reaction. Bearhug Naturals is not responsible for any allergic reaction, skin sensitivity or irritation cause by the use or misuse of any of our products.
Please stop using our product immediately if you experience any skin irritation when using our product.
These look good enough to eat, can I?
Please don't! Our ingredients are natural, but are not for consumption. Keep away from animals and children. They are intended for external use only.
What are the sizes of the soap favors?
- Mini size Soap Favors: Approx1.0 oz/bar and measure 2.2" tall x 1.6"; wide. They are roughly 0.5" thick.
- Medium size soap favors: Approx 2.0 oz/bar and measure 2.2" tall x 1.6" wide. They are roughly 1" thick.
- Full Size Soap favors: Approx4.0 oz/bar and measure 2.2" tall x 3.2" wide. They are roughly 0.5" thick.
Can the soap sleeves & candle top be customized?
Yes! Our soap & candle favors can be customized with any message & image! Please leave your text or other requests in the notes section and we will make it happen!
Can I customize items in the gift sets?
Yes! Any products in our shop can be made as gift sets! Please email me with your request, and we will create your own gift box.
Can I see a proof of my custom favor card before it prints?
Yes, we always send a proof with customized items. Proof files will be sent within processing time, so please check your inbox for our email. Typically, orders will then ship within 1-2 business days of proof approval, unless a different schedule is previously discussed. Please note that order delays due to awaiting proof approval are not included in our processing times and may delay the shipment of your order.
Do you offer wholesale pricing?
Yes, we love our wholesale cutomers. Please email ar email@example.com to request access to our wholesale pricing and we will get back to as soon as possible!
Do you offer gift wrapping and packaging?
We are happy to gift wrap any purchases and include your custom gift note. We also will not include receipt with gift purchases, so no need to worry about that part.
Simply leave your your gift message in the notes text box, and we will print your message onto a beautiful card and send it with your gift.